Article — Process & Practice
The customer as hero
Before working as a content designer—for tech companies like Dropbox, Facebook, and Chegg—I pursued a career in Hollywood.
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Process & Practice
Providing tools and tactics to help navigate complex challenges or tensions in design, including design leadership, operations, strategies, and techniques.
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Article — Process & Practice
The art of letting go
Letting go of the need to be perfect and of things that are outside your control will enable more productivity at work and more joy in life.
Article — Process & Practice
Six tips to make your design critique more effective
As designers, we’ve all joined or heard of design critiques. While they’re a common practice, they sometimes fail—even more so in the virtual work environment.
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Say goodbye for good to your design backlog
How a “Design review” column improved our design QA process.
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The business of design
Core design principles are undervalued and overlooked in most of today’s business operating practices.
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Tips for tight collaboration within tight deadlines
If you’ve ever had to deal with tight deadlines that make it difficult for you to think creatively and learn from your research, this is the article for you.
Article — Process & Practice
Process vs. Practice
Change management is not about writing a bunch of policies about process; it’s deep design work to establish new operating practices for our teams.
Article — Process & Practice
Illustrating concepts using Figma’s Smart Animate
How to use Figma’s Smart Animate feature to illustrate concepts in your work as a product designer.