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Process & Practice

Providing tools and tactics to help navigate complex challenges or tensions in design, including design leadership, operations, strategies, and techniques.

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Artwork Customer as a hero
Article — Process & Practice

The customer as hero

Before working as a content designer—for tech companies like Dropbox, Facebook, and Chegg—I pursued a career in Hollywood.

Vialot Water
Article — Process & Practice

The art of letting go

Letting go of the need to be perfect and of things that are outside your control will enable more productivity at work and more joy in life.

Kelly Galeano is a graphic designer from El Salvador based in California. She loves working with words, grids, shapes, colors, and motion. She also loves to learn, make, and grow.
Article — Process & Practice

Six tips to make your design critique more effective

As designers, we’ve all joined or heard of design critiques. While they’re a common practice, they sometimes fail—even more so in the virtual work environment.

Paper floating in water
Article — Process & Practice

Say goodbye for good to your design backlog

How a “Design review” column improved our design QA process.

Photograph
Article — Process & Practice

The business of design

Core design principles are undervalued and overlooked in most of today’s business operating practices.

Cover image for Tips for tight collaboration within tight deadlines
Article — Process & Practice

Tips for tight collaboration within tight deadlines

If you’ve ever had to deal with tight deadlines that make it difficult for you to think creatively and learn from your research, this is the article for you.

Pins reflecting in light
Article — Process & Practice

Process vs. Practice

Change management is not about writing a bunch of policies about process; it’s deep design work to establish new operating practices for our teams.

Gif image
Article — Process & Practice

Illustrating concepts using Figma’s Smart Animate

How to use Figma’s Smart Animate feature to illustrate concepts in your work as a product designer.

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